Question 1

What types of custom machines do you design and manufacture?

Accepted Answer

We design a wide range of Special Purpose Machines (SPMs), including Rotary Indexing Assembly Cells, Standalone automated test benches (for leak, flow, and EOL testing), conveyor systems, and robotic cells for picking, welding, deburring, and packaging.

Question 2

Do you provide concept design and validation before manufacturing?

Accepted Answer

Yes, our engineering workflow always starts with a thorough requirement study and feasibility discussion. We then build complete 3D CAD conceptual designs and machine layouts for your team to review, iterate, and validate before any materials are procured or fabricated.

Question 3

What control systems and hardware brands do you work with?

Accepted Answer

We have deep expertise across all major automation platforms. We work with PLCs, HMIs, and Drives from Siemens, Mitsubishi, Schneider Electric, Omron, Delta, and Allen Bradley, and robotic systems from Fanuc, Epson, and ABB.

Question 4

Do your machines support database logging and Industry 4.0 integration?

Accepted Answer

Yes. Our Artivus Vision Software (AVS) and custom IoT Dashboards can interface with SCADA systems, PLCs, and local or cloud SQL databases to log test reports, track machine OEE, store images of defects, and generate custom barcodes/traceability matrix logs.

Question 5

What support do you provide after installation?

Accepted Answer

We provide full SAT (Site Acceptance Test) support, safety training for operators, and complete validation/operation manuals. Post-commissioning, we support our clients with remote diagnostics, onsite field technician deployments, AMC (Annual Maintenance Contracts), and spare parts supply.

Frequently Asked Questions